Catalogue des formations
ITIL ET ISO 20000
ITIL - Information Technology Infrastructure Library
- Formation ITIL V3 L'essentiel
- ITIL V3 Brindging Foundation
- ITIL V3 Foundation
- ITIL V3 Manager Bridge
- ITIL Service Capability : Operational Support & Analysis (OSA)
- ITIL Service Capability : Planning, Protection, Optimisation (PPO)
- ITIL Service Capability : Release, Control & Validation (RCV)
- ITIL Service Capability : Service Offerings & Agreements (SOA)
- ITIL Service Lifecycle : Continual Service Improvement (CSI)
- ITIL Service Lifecycle : Service Design (SD)
- ITIL Service Lifecycle : Service Operation (SO)
- ITIL Service Lifecycle : Service Strategy (SS)
- ITIL Service Lifecycle : Service Transition (ST)
- ITIL V3 Service Expert : La gestion à travers le cycle de vie (MALC)
- Comment gérer votre centre de services
- Gestion des SLA et sous-traitance dans l'informatique ("SLA")
Normes ISO / IEC 20000 - ISO 27002
- Introduction à ISO 20000
- ISO/IEC 20000 Foundation
- ISO/IEC 20000 For Consultants
- ISO/IEC 20000 For Auditors
- ISO 27002 Foundation : les meilleures pratiques de la gestion de la sécurité des Systèmes d'Information
MANAGEMENT DE PROJETS
Management de projet : certifications
